Privacy Policy

2. What data do we collect?

When you use our website, order from our webshop, or contact us, we may process:

• Name
• E-mail address
• Phone number
• Delivery address
• Order details
• IP address and website statistics (anonymized)

3. Why do we collect this data?

• To process and deliver your webshop orders.
• To contact you regarding questions, orders, or updates.
• To analyze and improve website performance using anonymized analytics.

4. Third-Party Sharing

We do not sell your personal data. We only share it with parties necessary to deliver our services, including:

• Our webshop platform (Ecwid)
• Our email provider (Resend)
• Google Analytics (fully anonymized unless consent is granted)
• Payment providers

5. Retention Period

We do not store your data longer than necessary for the purposes it was collected, or to comply with legal retention requirements.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. You can also withdraw consent or object to data processing. Please contact us at info@flosdeli.nl to make a request. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Security

We take appropriate measures to protect your data from loss or unauthorized access. Our website is secured with an SSL certificate.

8. Updates

This privacy policy may change. Any updates will be published on this page. (Last updated: August 2026)